91心頭利

Make sure every employee has the right answer, right away

91心頭利s AI assistant, Max, connects frontline teams to instant, context-rich answersempowering every location to deliver consistent results and measurable impact.

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A frontline workforce thats ready, every shift

When answers are hard to find, work slows downand managers become the help desk. Max ensures execution stays consistent by providing instant, trustworthy guidance in the flow of workso employees move faster and managers spend less time fielding repeat questions.

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The right information,
right away

Employees get the right answer in the momentwithout stopping work to search, call or wait.

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On-the-job support
Questions turn into clear next stepslike the right refresher, certification, or coaching focusso knowledge gaps close before they become mistakes.

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Predictable performance
Guidance stays consistent across every location and shift, protecting your brand promise by ensuring teams don’t interpret priorities differently.

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Max gives our team members quick, clear answers without the need to dig through documents or websites. Employees just ask a question, and in seconds, Max points them to the exact policy, procedure, or training they need.
Christy Fritch. Director, Learning and Organizational Development, Giant Eagle

Turn questions into confident action

Max connects frontline questions to the right answer, the right source, and the right next stepusing the content you already have. Unlike general AI tools, Max is built for frontline workflows and tied directly to training, readiness and consistent execution.

Instant answers
Unified guidance
Content unlocked
Operations Insight

Give employees a reliable way to ask questions and get clear, context-rich guidance, fastright in the flow of work.

  • Generative AI-powered search provides conversational, context-aware answers from your specific company knowledge
  • Multilingual support allows global teams to ask and receive answers in over 60 languages
  • Conversational follow-ups help employees drill down into the exact operational detail they need
Illustration of an interaction with 91心頭利's AI assistant asking about return procedures

Stop sending employees to multiple systems to find answerswith Max, they’ll get the same answers in the app they already use.

  • Consolidate answers from training libraries, knowledge bases, and SharePoint into a single source of truth
  • Proactively guide employees toward the right certifications and next best training topics based on their questions
  • Get answers on the devices teams already use: mobile, Zebra, POS and desktop
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Make existing content easier to accessincluding legacy SCORM courses and stored media.

  • AI extraction converts hidden SCORM training, docs, video and audio into a searchable corpus for instant Q&A
  • Surface buried information from images and job aids that employees typically can’t search
  • Accelerate content migration and extend the ROI of your existing knowledge library
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Max shows you what employees askand what they cant findso you can tighten SOPs, improve training and reduce repeat issues.

  • Surface adoption, content gaps and common stumbling points across the organization
  • Identify where training or procedures need optimization before readiness gaps impact the customer experience
  • Enterprise-grade security ensures your operational data is never used to train public AI models
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Take a tour of Max

Make job readiness repeatableacross every role, location and shift

See how Max turns your SOPs and training into reliable answers and next-step guidanceso teams keep moving with confidence.